Apna Lock, a product of Elon Tech ("we", "us", "our"), respects your privacy. This policy explains what we collect when you use the Apna Lock app and related services, and how we use it.
1. What we collect
- Mobile number (to create your account and sign you in).
- App details: language, app version and phone platform.
- Subscription and payment records from Cashfree Payments: status, amounts, dates and the UPI app chosen. We never see or store your UPI PIN or bank details.
- Support tickets you raise and our replies.
2. Microphone and voice
- Voice Lock phrases and clap / whistle detection are processed on your phone. Audio is not recorded or sent to our servers.
- Your lock and unlock phrases and your backup PIN (stored only as a salted hash) stay on your phone.
- Speech recognition uses your phone's built-in speech service (for example, Google's), which may follow its own privacy terms.
3. How we use it
- To provide the Service, sign you in and manage your subscription.
- To answer support requests and prevent fraud or abuse.
- To understand which app versions and languages are in use and improve the app.
We do not sell your personal information.
4. Sharing
We share data only with service providers who help us run the Service (hosting, Cashfree Payments for billing, SMS/email providers), and when the law requires it.
5. Storage and security
Data is stored on secure cloud servers. We keep it while your account is active and as long as needed for legal, tax and accounting reasons.
6. Your choices
You can change app permissions in your phone settings at any time, sign out, cancel your subscription, or ask us to delete your account and data by writing to support@eloneteches.com.
7. Children
The Service is not meant for children under 13.
8. Changes
We may update this policy. The version in the app is the current one.